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PRIVACY POLICY

At Coast to Coast we believe an individual’s right to keep their personal information private is highly important. We are committed to protecting and maintaining the privacy, accuracy and security of your personal information. That’s why we’ve developed our Privacy Policy, to explain our commitment to you.

This Privacy Policy outlines all the ways in which Coast to Coast aims to protect your personal information, and what sort of information we hold about you, for what purposes, how it is collected, held, used and disclosed.

Coast to Coast, its associated entities and subcontractors are bound by the National Privacy Principles and are committed to respecting the privacy of your personal information.

Coast to Coast holds personal information about its clients, customers, suppliers and staff. This information includes names, addresses, phone numbers and email addresses and may also include other personal information such as credit card details, where necessary. This information is held principally in order to enable Coast to Coast to provide beauty products and related services to its clients, to procure goods and services from its suppliers and to manage the associated financial transactions. Coast to Coast also hold information to enable us to contact clients and others to inform them of services we provide, to inform them of new programs and special offers, and to maintain records.

Only employees of the Coast to Coast Group and those who perform services on our behalf are authorised to handle or have access to your personal information. All Coast to Coast employees are bound both by the Coast to Coast Code of Conduct and by confidentiality clauses in their employment agreements. Those who perform services on our behalf are also bound by privacy and confidentiality agreements.

How We Use Your Personal Information

We may also use your personal information for the following:

  • To inform you about other products and services offered by Coast to Coast unless you notify us at any time that you do not wish to receive this information
  • To conduct our business which includes performing internal administration and operations such as accounting, risk management, record keeping, archiving, testing and staff training
  • To develop new programs, products and services
  • To undertake planning, research and statistical analysis
  • To fulfill our legal requirements such a disclosure to law enforcement agencies or the courts

In the course of providing our services we may disclose personal information where necessary to employers, our insurers, to other professional advisers and in circumstances required by law.

Disclosing your personal information

Coast to Coast will only disclose your personal information where we are allowed to or obliged to do so by law or where we have your expressed or implied consent.

Where we disclose your personal information to organisations that perform specific essential services for us, we limit this disclosure to the information they need to perform the service. Importantly, we bind these companies and service providers through contractual arrangements to the same standard of care as we uphold ourselves.

They are only given the right to use the personal information for the specific service or function that they are performing and cannot legally provide or use this information for any other purpose.

Destroying Personal Information

We will take all reasonable steps to destroy personal information in a secure manner or remove identifying features from it, if it is no longer required by us.

Electronic Communications and Data Collection

Email Privacy

If you received an email from Coast to Coast your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or you have booked and/or attended a program or purchased a product or service from us or otherwise have an existing relationship with us.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving emails from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

Website Privacy
Coast to Coast understand that when you access our website or interact with us online, the privacy and confidentiality of your personal information is important to you. Coast to Coast is therefore committed to safeguarding the personal details you provide us.

The information we collect

Each time someone visits our site, our web server may collect the following types of information:

  • The number of users who visit
  • The date and time of visits
  • The number of pages viewed
  • How users navigate through the site

No attempts are made to identify anyone browsing our site.

This data is captured so that we can evaluate the effectiveness and quality of the website and its content for the purposes of improving our services.

How we capture information

We use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). They can record information about your visit to the site, allowing it to remember you next time you visit and provide a more meaningful experience.

We use cookies to offer you increased security. Despite common myths, the cookies we send to your PC cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than Coast to Coast .

We may also allow third parties to collect statistical data from our site using their persistent cookies. However these cookies do not capture information that can personally identify you. They are simply used to evaluate and measure the effectiveness of our marketing.

Securing your information

When we capture your personal information electronically it is passed through our secure server using encryption technology which scrambles the information to ensure it is protected over the Internet.

We cannot guarantee the policies and procedures of any other websites that may be linked from our website. They may or may not comply with the same privacy standards that we do and therefore you should take care to evaluate their particular privacy standards and procedures as needed.

Contact Us

These principles and obligations are embraced by Coast to Coast as part of our standard business procedures and Quality Assurance System. Under the National Privacy Principles you can access personal information we hold on you and you may request corrections of information that is incorrect or out of date.

If you would like to access or update any personal information held by Coast to Coast about you, or if you have any other queries relating to privacy, please contact us via email- admin@coasttocoastaustralia.com.sg

In line with our quality assurance system Coast to Coast will regularly review this Privacy Policy to ensure it is current therefore this information can be subject to change. Please return periodically to review our latest Policy.